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     S K   X   P O R T E R             F. A .Q .                                                                                                                                                                                                                                   B I G   S K Y    H O L I D A Y          2 0 2 3

Promotion Information

  • How do I get a free Porter mug?

    • Purchase The Kitchen of Somewhere book on our Store at somewherekitchen.com from November 6 until 31 December, 2023 to receive a free, limited-edition Somewhere Kitchen x Porter mug, valued at $30.00.

  • Do I get a free Porter mug if I purchase The Kitchen of Somewhere from a retail store?

    • Yes. If your purchase was made in a retail store, please send a copy of your shopping receipt to editor@somewherekitchen.com and we will be in contact to arrange delivery for the free Porter mug.

  • What happens if the item is sold out or not available?

    • Products in “Sold Out” status are no longer in stock in our warehouse and are no longer available for sale. If you have any questions, please contact us here.

Orders and Payments

  • In what currency are the prices displayed on somewherekitchen.com?

    • All prices of merchandise on somewherekitchen.com are shown in Australian dollars (AUD). Please note the final checkout price is also reflected in Australian dollars (AUD).

  • What forms of payment are available?

    • We accept payment via the following credit cards:

      • Visa

      • MasterCard

      • American Express

  • Can I use multiple forms of payment on one purchase?

    • We currently only accept one payment method per order.

  • Can I modify or cancel my order?

    • Unfortunately, once your order enters the shipping process, we are unable to cancel or make changes to your order.

  • Will there be a sales tax added?

    • When placing an order on somewherekitchen.com, you (the customer) are considered the importer of record and must comply with all applicable laws and regulations. All charges for duties, taxes and the carrier's collection fee are in addition to your shipping charge and shall be paid exclusively by you and will be reflected on your invoice. You should contact your local customs office for further information. The amount of any applicable duties, tariffs and taxes will vary based on a multitude of factors, including items such as the destination of origin or the classification of the merchandise being purchased.

  • Will my personal information be confidential?

    • Your privacy is important to us, and we take our responsibility of caring for it seriously. We respect your privacy rights and are committed to protect the personal information collected about you. Please refer to our Privacy Policy here for more details.

 

For any other questions, please contact us here.

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